Return & Refund Policy

1. Overview

At Arogya Bowl, we take pride in delivering fresh, hygienic, and high-quality products. Due to the perishable nature of our food items, we follow a strict return and refund policy.

2. Returns Policy

We do not accept returns once the product has been delivered.
This is because our products are food items and cannot be resold once opened or delivered.

3. Eligible Cases for Refund / Replacement

We offer a replacement or refund only under the following conditions:

You received a damaged product
You received a wrong item
The product is spoiled or not fit for consumption

4. Reporting an Issue

To be eligible for a refund or replacement:

You must notify us within 24 hours of delivery
Provide clear photos or videos of the product and packaging
Share your order details

5. Refund Process

Once your request is verified, we will:
- Offer a replacement, or
- Process a refund to your original payment method
Refunds are typically processed within 5–7 business days

6. Non-Eligible Cases

Refunds or replacements will not be provided in the following situations:

Change of mind after delivery
Incorrect shipping address provided by the customer
Delay in reporting the issue beyond 24 hours
Normal variations in taste, color, or texture (as products are natural and handmade)

7. Cancellation Policy

Orders can be cancelled only before they are shipped
Once shipped, cancellation is not possible

8. Quality Assurance

We ensure:

Fresh preparation
Hygienic packaging
Careful quality checks before dispatch

9. Contact Us

For any return or refund queries, please contact us:

📞 Phone: 8074558587
📩 Instagram: @arogyabowl
💬 WhatsApp: https://wa.me/918074558587

Returns and Refunds Policy